What information do I need to share when I call 999?

Asked by Course participant

When you call 999, the first piece of information you need to give is what service you need.  Following on from this, you share your location.  They will ask many questions, so be sure to answer them all, and then tell them anything specific you may be worried about.  This is vital for helping the call handlers to decide what priority to assign to your call, and the more information they have the more prepared they will be.